When customers want a quick response, they tend to turn to their preferred channels like Facebook Messenger, WhatsApp, or Telegram. This poses a big challenge for businesses: how to manage multiple platforms effectively and not miss any customers?
In today’s article, RankMarket will introduce to you Bit Assist, a perfect solution that helps connect and manage all communication channels with just one click, ensuring you are always ready to serve customers anytime, anywhere.
What is Bit Assist?
Bit Assist is a tool that helps you turn visitors into potential customers by easily connecting with them through many different messaging applications. From Facebook Messenger, WhatsApp to over 20 other social channels, Bit Assist lets you engage with customers on the platform they love, increasing conversions quickly and efficiently.
FE – Bit Assist Agency LTD – $299.75
- Unlimited Websites
- All Included in the Free Plan
- Unlimited Widgets
- Unlimited Channels
- Webhooks
- Publish Widgets on External Websites
- Set Business Hours
- Add Filters page
- Custom CSS
- 30-day money-back guarantee.
Bit Assist’s standout features
Bit Assist offers a variety of exciting features to help you optimize your customer engagement:
- Support for posting Widgets on external websites such as Shopify, Wix, Squarespace, Webflow, etc.
- Business Hours Settings: Helps you display your business’s operating hours.
- Page Filters: Show widgets on specific pages.
- Custom CSS: Make your widget unique with your own CSS code.
- Webhook Support: Connect to other apps automatically.
- Adjust Widget Behavior: Choose to open the default widget or require users to tap to open it.
- Call to Action: Display a message after a few seconds to attract customers.
- Customize Widget: Adjust colors, icons, positions, sizes as desired.
- Multilingual support and mobile responsiveness.
- Contact Form: Collect feedback from customers and connect with different platforms.
- Collect reviews and feedback: Help improve services through review widgets.
- FAQ & Links: Provide answers to frequently asked questions and direct customers to helpful resources.
How does Bit Assist work?
Bit Assist acts as a perfect bridge, helping you manage all your customer communication channels with just one simple widget.
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Install and activate the plugin: Install Bit Assist on WordPress, then activate the plugin to start using it.
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Create and edit widgets: Go to the Bit Assist dashboard, create a new widget, and edit details like the channel name and interaction type.
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Connect messaging channels: Choose and connect to your favorite channels like Facebook Messenger, WhatsApp, Telegram, or any of 20+ others.
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Customize widgets: You can change the color, icon, size, and position of the widget to match the look and feel of your website.
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Set up FAQs and contact forms: Add FAQs and contact form to help customers find information and submit requests easily.
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Integration and publishing: Finally, you can integrate the Bit Assist widget into platforms like Shopify, Wix, or Squarespace by adding the embed code to your website.
With just these basic steps, you can effectively manage and optimize your online customer support channel!
Bit Assist Pros and Cons
Pros:
- Lightning-fast loading speeds: Bit Assist is fully optimized, making your app you load super fast, keep customers engaged and don’t keep them waiting.
- GDPR Compliant: Bit Assist is committed to GDPR compliance, protecting customer privacy and data security.
- User Data Security: No tracking, no personal data collection or cookies – absolutely safe for both you and your customers.
- Customize to Your Brand: Bit Assist allows for complete customization of colors, logos, placements, and even animated GIFs to match your brand.
- Multilingual Support: Bit Assist helps you communicate with customers from anywhere in the world with support for all languages.
- Hide Channels When You’re Away: When you’re away, you can easily hide your communication channels and keep your customers informed.
- Stay updated: Bit Assist constantly provides security updates and new features, ensuring you always have the best experience without worry.
Cons:
- Advanced features require a fee: Some premium features like advanced widget customization or multi-platform integration are only available in paid plans.
Who is Bit Assist for?
Bit Assist is ideal for a variety of audiences thanks to its flexibility and superior features:
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Website owners and bloggers: With Bit Assist, you can easily connect with your customers or readers through various messaging channels like Facebook Messenger, WhatsApp, and more. This is a great way to keep visitors engaged and convert them into leads.
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Small businesses and online stores: Bit Assist helps you stay in touch with customers even when you’re not around, thanks to its “out of hours” feature. This allows small businesses to provide ongoing support without having to follow up in person.
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Non-technical users: Even if you don’t have much programming knowledge, Bit Assist still allows you to customize the widget’s appearance through a simple CSS editor. You just need to add a few lines of code and change the colors and icons to your liking without any difficulty.
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Large businesses: With powerful integration capabilities, Bit Assist supports more than 20 messaging platforms and channels, and is compatible with automation tools such as Webhook, Zapier, Pabbly. This helps large businesses manage multiple communication channels from a single place.
Conclusion
Here is some useful information about Bit Assist, a great plugin that helps you connect and take care of customers effectively on many different platforms. With its easy-to-use interface, flexible customization, and powerful integration capabilities, Bit Assist is definitely an indispensable tool for any business.
If you are looking for a cost-effective and high-quality solution, don’t miss the opportunity to own Bit Assist at a discounted price at RankMarket. This is a smart investment to optimize your customer service!