What is Botsify ?
Botsify is an omnichannel chatbot designed to automate customer service and improve responsiveness for better retention.
- Unlimited chatbots
- Biweekly reporting
- Message scheduling
- All platforms (SMS and WhatsApp at costs)
- Unlimited number of stories
- Unlimited active chatbots
- Unlimited SMS chatbots (charges will be applied to Twillio account)
- Unlimited conversations, forms, and media
- Integrations: Zapier, RSS feed, JSON API, and more
- 5M unique users per month
- 1 Year chat history
- Unlimited websites
- Unlimited Facebook accounts
- White-labeling (custom branding, unique domain, color theming)
How does Botsify work?
- Botsify is a fully managed chatbot platform. Once users sign up and create an account, they can build their customer care bot. It offers chatbot templates tailored to various businesses, such as travel agent bots or sales representative bots.
- Chatbots function based on the “narrative” you tell them. Users can build a short welcome message and then craft responses to any additional inquiries that consumers may have. For example, under the Botsify interface, you could begin a new narrative by asking, “When does your business open?” Next, you can type an answer, such as “we are open from 9 a.m. to 5 p.m. on weekdays,” or any further comments required to complete the story.
- You may program your bot with numerous tales, allowing your consumers to interact naturally, ideally leading to more conversions. The user interface also allows you to make adjustments to each story tree.
- Users can use simple integrations to deploy chatbots. It provides specific support for various third-party programs, including your website, Facebook page, and WhatsApp.
- After implementation, you can track the progress of your chatbots in terms of increased traffic, sales and lead generation, and total conversational hours. Users can also view previous chats and hop into a bot’s conversation if an actual human representation is required.
Who uses Botsify?
- It will most likely benefit any company that offers products or services online. Companies aiming to improve the efficiency of their customer support initiatives may wish to consider Botsify as well.
- It will most likely benefit business owners or salespeople who have little to no expertise in constructing AI chatbots. Usually, they don’t have somebody on their team who can do so efficiently.
- Over 8,000 enterprises have used Botsify. Among those companies are, but are not limited to
- Jackson College
Botsify The best features
- Botsify chat widget: It’s chatbot window is sturdy and allows for voice or text communication. You can also add attachments as visitors and media such as emojis as backend users.
- Human takeover: It’s live chat capabilities enable you to transfer discussions to a human agent throughout the chatbot-to-human conversation by email or push alerts in browser or mobile.
- Conversation Forms: Create a variety of field kinds to capture information during a chat, such as a Name, Email, Location, Phone Number, or Geocode. Furthermore, you can design your custom fields for chat forms.
- Conversational AI: It’s artificially intelligent chatbots detect similar phrases and keyword combinations in user queries and react with the best answer from its knowledge base.
- Chatbot for Education: It’s education chatbot can generate dynamic conversation flows and record data in a spreadsheet using conversational forms. These spreadsheets help collect student comments and take quizzes or assessments.
- Checkbox plugin: Botsify provides users with checkbox plugin deployment on any website they own. When someone checks out this plugin, you can send them an instant welcome message over Facebook Messenger. The plugin can also be used on an eCommerce website to allow customers to opt-in for receipts, order updates, and abandoned cart messages.
- Multilingual chatbots: It’s multilingual chatbots can react in almost any language.
- Alexa voice bot: Using Botsify, you can create custom abilities for Amazon Alexa that allow you to ask questions, create conversational experiences, and collect data.
- Excellent pricing plans that provide a reasonable number of features for your money.
- Bot creation tools that are simple to use, enable beginners to construct the kind of bots they require.
- Botsify’s powerful analytical tools allow you to track vital sales and general engagement statistics to help your business grow.
- Customer service is excellent across all plans.
- You’ll be able to browse between It and your other critical third-party apps thanks to an excellent selection of integrations smoothly.
- Botsify provides Chatbots for Facebook Messenger, WhatsApp, and other SMS applications.
- Because you cannot develop your templates, constructing the bots you like may take some time, depending on your requirements.
- Some people will be disappointed because there are no eCommerce integrations.
- While Botsify provides roughly 24 different chatbot templates, you cannot design your own, so you are limited to the ones provided. It may irritate more technically oriented chatbot developers or marketers looking to create a truly unique design.